Contact

Billion Insurance Brokers Ltd is committed to providing a high standard of service. If you are unhappy with any aspect of the service you have received, we would like to hear from you so we can investigate and resolve the matter as quickly as possible.​

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You can submit a complaint by contacting us using the details on this page. We will acknowledge your complaint promptly and aim to resolve it as quickly as possible in accordance with our internal complaints procedure.

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If you are not satisfied with our final response, or eight weeks have passed since you first raised your complaint, you may have the right to refer the matter to the Financial Ombudsman Service. Further information about the Financial Ombudsman Service can be found at www.financial-ombudsman.org.uk.